FAQ

Are your pieces water-resistant?

Yes. Most of our pieces are made with stainless steel, a durable material that allows them to be worn during everyday activities like showering, working out, and beach days.

To help your jewelry last even longer, we recommend avoiding prolonged exposure to harsh chemicals, perfumes, lotions, chlorine, and saltwater.

Will my jewelry tarnish?

Our pieces are carefully selected for their quality and are tarnish-resistant. With proper care, they are designed to maintain their shine and beauty over time.

Is your jewelry hypoallergenic?

Most of our pieces are made with stainless steel and are suitable for sensitive skin. Product materials are listed on each product page.

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times vary depending on your location and shipping method selected at checkout.

Do you offer free shipping?

Yes! We offer free shipping on all U.S. orders over $50.

Can I return my order?

Due to hygiene reasons and the nature of our products, all sales are final. However, if your order arrives damaged or incorrect, please contact us and we’ll be happy to help.

How should I care for my jewelry?

Store your jewelry in a dry place when not in use. While our pieces are water-resistant and tarnish-resistant, avoiding perfumes, lotions, and harsh chemicals will help extend their beauty.

How can I contact ENURA?

You can reach us at hello.enura@gmail.com. We aim to respond within 1–2 business days.